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To novni mods,
I have a problem with how it is managed the removal of posts. There were posts about someone details being hacked and exploited. There was a comment removed from another post that I found alarming. It was warning of someone's personal details being exploited and, how their bank account was being corrupted.
Can you retrieve the comments warning about this exploitation, as the comments was completely removed.
Here's the post I've written. I would like to have the written comments exposing this alarming threat back, if possible.
Here's from what I wrote and the comments were removed.
https ://novni .com
/letters/read/113940/fear-at-the-end-of-the-tunnel
Can you unretrieve this post that was suspended?
https. ://novni .com
/letters/read/113942/omg--some-of-you-guys-bank-accounts-being-corrupted-by-notorious-big-shots-you-didnt-know-who
I might need info for the authorities. They could handle the situation at this point. It would be appropriate to cooperate.
This to me is by far very suspicious and if the platform states that, it's secure and anonymous. Why is that they're targeted threats like hacking?
Having warnings of someone's personal information being exploited is not seen as a joke. I'm not going to let this go so easily and take this lightly. It would be wise to take this seriously.
I was being targeted and it was with a comment followed by a post afterwards stating, personal info was being exploited,bank details without their acknowledgement.
I don't understand why you avoided and neglected to help.
If the sites platform is indeed hackable and attackers can obtain the ip address of others. We then have a serious issue.
This would very well mean that there is a concern to the privacy of others, including myself. If that is the case. You need to ensure and take constructive matters that your policies and FAQ are accurate. To avoid a lawsuit.
Thank you.
If you see a comment that is unsupportive or unfriendly, please report it using the flag button.
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I second this motion to ensure user safety
ReplyNO REPLY FROM NOVNI YET? WHY?
ReplyIt just proves my point that they neglect users concerns or take it into consideration. Its suspicious. They must discriminate the importance of each users concern.
ReplyHi.
We're aware of the posts and comments you are referring to. Both were removed as they were written by a known troll attempting to provoke users here at Novni. There is no legitimacy to the claims made by the author of that post and we're confident they were not targeted at one specific individual.
If you see similar posts or comments in future we recommend flagging them so that we can carry out a review and respond accordingly. If you have further questions please get in touch via our contact form and we'll be happy to help out however we can https://novni.com/contact.
ReplyHi Jack,
Thank you for responding and informing me.
I am the author who wrote "Fear at the end of the tunnel." That is why I wrote this post. I wanted to make others aware of such matters. I was hoping to get a response and feedback on it,as i finally did. I recieved comments on my post that was warning me of bank details being exploited,followed by that other post from an "unknown troll", in which you are aware of. Troll or not, a threat of my or someone's information being exploited is a cause for concern. It would be a problem and It can spark paranoia amongst those witnessing it, including myself.
Most certainly a concern for everyone else's safety online too.
You claim it was not targeted and evident to prove this claim.
Therefore, I have questions.
Why is it that my post was the only one with this threat,at the time being?
Why wasn't everyone else's post made aware of the same comments as I had?
Trolls just pick and choose at random, is what you're saying?
Its not the first time i had this happen to me on Novni. I was harassed with false accusations against me, with judgemental remarks of my character based on what I wrote that. It was greatly misunderstood and undeserved. There is absolutely no justified reason for it.
I handled it naturally by defended myself as it's frustrating, to have a bunch of strangers on your case.
Provoking me to lash out back.
Anyways, in this circumstance its suspicious and very questionable.
I have no doubt that you do the best you can to ensure Novni users are safe writing anonymously, without ANY sort of discrimination. Out of the respect for ALL Novni users in all fairness.
There is only so much that you and your team can do.
I fully acknowledge there will be the occasional trolls which, will provoke and cause a disturbance. It can't always be controlled but made known.
Its great there's been changes made to improve and maintain a positive outlet for those in need of help etc...
I hope it continues in doing so.
Thanks again.
._
ReplyThank you for understanding, I really appreciate that as I know how frustrating it can be to be on the receiving end of such comments.
I can totally understand how these types of comments can increase anxiety, paranoia and have other adverse effects and I'm sorry we weren't able to moderate them in time on this occasion. We do our best to identify and remove submissions from trolls as promptly as we can but unfortunately sometimes this isn't possible and we don't get there fast enough. We are working to improve moderation and response times at the moment as we know there is room for improvement.
In answer to your questions:
- It appears that your post was the only one which wasn't attended in time by a moderator. There were other submissions around that time that were removed which is why it may seem as though yours was the only one.
- The posts that receive comments from spammers and trolls do appear to be chosen at random. The comments themselves often make little sense but can be very provocative.
We are dedicated to continually improving our moderation process to try and stop this from happening at all, however in the unfortunately event that you do see similar content again it would greatly help us if you flagged the content in question. I know it's not always so easy to ignore when it happens to you, but the reports we receive do help greatly and it also helps the rest of the people here.
If you have any other questions please feel free to ask here or use our contact form if you would prefer to message privately https://novni.com/contact.
Reply