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Customer Service
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Browse all the latest content related to customer service.
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Think before you say shit
I work at a Mexican grocery store as a cashier in Southern California. Last week a lady taking bed about the bagger girl after she left to go do something else....
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I am a person..
People are so selfish and entitled... If they have to stand in a line or wait for a service for a mere 5 minutes longer than they wanted to, they throw a tantru...
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sucks that so many stores are open on July 4th
Here's wishing a great day somehow to all the cashiers and other stuck working today! Hope your time off us restful and festive!...
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i don't owe it to you to LOVE this job
I signed on to DO my job. And I do. I look up information, make effort to get the story straight cause knowing the question/need is step one in actually deliv...
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deliver your complaints YOURSELVES
stop telling customer service reps to tell management what to do YOU, the customer, do that. There is more power and there are more ways than ever before f...
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Customer service and ethnic stereotypes
Older White women are often mean and hateful for no particular reason. Whereas older Black women are usually extremely polite until you tell them something they...
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Yeah. It was shitty. So what.
While scrolling through Facebook the other day, I came across a post made by Southwest Airline. Having recently had a bad experience with SWA, (got stranded in...
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Mark Time Mark
Eyes open Snooze Guilt already Plug in the curling iron Get dressed Makeup Hair A painted smile Pills. More pills Coffee Wait! Do I have everything?...
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Coronavirus & Customer Service
I had to vent today. The customer service in shops, banks etc. is absolutely appalling. I understand people may be stressed, overworked and busy, but being ill-...
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BDC Chronicles (part1)
I work as a BDC Coordinator for a dealership. Basically I schedule appointments for service amongst hundreds of other calls I make out -not in my jobs descripti...