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So - it's me again, on here for another moan....sorry
Its 1229am and I'm enraged!
So - I have a student loan and I paid it all off and even had extra in my account. The tax department rang me and told me that I can either leave it in my account if wanted to continue studying later or have it refunded.
I left it my account until I decided that I didnt want to finish off my degree and figured I could use some extra dollars. Long story - short I got my money and spent it on frivolous things.
Now - I come to find that I owe an establishment fee and that I havent paid it in 2 years and now I have been charged extra admin fees on top my outstanding establishment fee.
I've been talking to the tax department and have been met with awful service.
I asked why the money wasn't taken out of the money had been refunded before actually being given the money.
They couldnt actually answer my question and they weirdly been sending me student loan statements instead actually answering what I have been asking.
It's really infuriating.
I asked the what the process is for disputing my account and whether I need to fill out some form or something. They havent managed to give me a proper answer. Honestly, it's making me so mad and I cant seem to be able to calm down.
UUUUURRRRRRGGGGGHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!
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